Established in 1994, epco is a major UK provider of thermoplastic piping who has grown to become one of the leading specialists in the supply of industrial plastic pressure pipe systems in both PVC and ABS.
Accredited to Quality Management System BS EN ISO 9001:2008, epco has a well-developed reputation for supplying only high quality products, and with an industry leading standard in customer service levels, our commitment is to only provide the very best to our customers.
epco is managed and staffed by people with many years’ experience within the plastics industry. Our team reflects our commitment to excellence in terms of product knowledge and customer service, our field sales and internal sales personnel are all fully trained to offer advice and recommendations on product suitability, across a full range of PVC, ABS and other pipe system applications.
Meet our team below.
Chris Knowles – Managing Director – responsible for business development & strategy planning.
Chris started in the plastics industry in 1979.
Dean Wilson – Operations Manager – responsible for business operations across all departments.
Dean started in the plastics industry in 1982.
Customer Service and Accounts Team:
At epco we have a highly experienced, professionally trained customer service and accounts team. We welcome any enquiry and offer our customers outstanding technical support. All orders, whether by phone, email or fax are processed on receipt and an order acknowledgement issued directly to the customer. Our highly focused customer service team will endeavour to provide quotations in response to enquiries and order acknowledgements within one hour of receiving your instructions, for any standard stock item. Our staff have a wealth of experience in the thermoplastic pipe system industry which we are able to share with our customers and our accounts team and are on hand to deal with any question or enquiry that you may have in relation to your epco account.
You can contact our customer service team for orders and product enquiries directly on: firstname.lastname@example.org
You can contact our accounts team for customer account questions or assistance on: email@example.com
Field Sales and Marketing Team:
Our Business Development Manager (field sales) is Michael Callaghan. Michael joined epco in November 2006 after spending 15 years in the rigid thermoplastic sheet, tube and rod industry. Initially based in the sales office, he took on an external sales role in 2009, travelling the length and breadth of the UK promoting epco’s range of products. To many, Michael is the face of epco and has played a key role in attracting new business as well as developing existing account relationships and highlighting new products to add to our range. Michael works with customers at their site to ensure that epco can meet their specific requirements and is always on hand to give face to face advice to our customers, sharing his years of experience in the plastic pipe industry.
Our marketing team is responsible for promoting epco and our plastic pipework products to our customers and stakeholders. This includes managing our online presence, designing and distributing our price lists and promotional items and planning how we communicate with our customers using both digital and physical marketing methods. Our marketers are highly experienced, both having studied marketing at university level, and the team is an important part of epco’s continued growth.
Our warehouse team is responsible for ensuring that we meet our customers needs in delivering the PVC, ABS and other plastic pipe products that they require. Their continued hard work is an important factor in allowing epco to achieve our excellent OTIF (on-time-in-full) results and outstanding service.
Careers at epco:
Do you wish to further your career? Have you worked in the plastics or the pipe system industry before, or have experience in sales, marketing, admin or a warehousing?
epco is a great place for you to come and develop your career in a large B2B company, distributing thermoplastic pipe systems nationally. We have a wide range of roles available within our various different teams.
Please email your CV to firstname.lastname@example.org and if we have a current vacancy that you are suitable for we will get back in touch with you.
Since July 1994 epco has been on an incredible journey of success. Started as the “Enterprise Plastic Company”, we incorporated as “epco limited” in November 1994 and our expertise in our industry, our commitments to meeting customers’ needs and our dedicated and skilled team has paved the way for years of constant growth and transformation.
Our early decision to specialise in plastic pipework systems enabled epco to develop as a highly reputable supplier, able to offer product on both a national and international basis which helped to facilitate continuous growth, in terms of both customer base and turnover. Incredibly epco achieved its first £1M turnover in the financial year 1995/1996, just one year after the company was incorporated. We were proud to have achieved our largest ever order in 2007 which was for a large African pipeline project, this order was for a total of €2.3 million.
Our success has been built by our highly skilled and experienced team with their in-depth knowledge of plastic pipe products, our industry and the needs of our customers. Our partnership with Comer Italy, to become their exclusive UK distributor transformed epco once again. We brought the Comer brand into the UK market and worked closely with them to ensure their products were designed and engineered to the highest technical quality and specifications. Their reputation for quality and reliability began to take hold, with this brand being one of the most used and trusted today amongst industrial plastic pipe system applications.
In 2009 we were proud to move into a much larger office and warehouse/yard facility at Unit 6, Felnex Square, Cross Green Industrial Estate, Leeds, LS9 0ST. Our current premises are over 45,000 square foot with a substantial indoor and outdoor warehouse space, yard with two loading bays, trade counter, office and conference room. Our success up to present day has been built up by our expert team, close partnerships with suppliers and loyalty from our customers. Our aim for the future is to continue to offer products and services that meet our customer’s diverse requirements and to innovate as required to suit today’s challenging market conditions, whilst continuing to grow both our number of employees, stockholding and turnover.